Shipping policy
Order Processing Time
All orders are processed within 1 to 2 working days.
Orders placed on weekends or public holidays will be processed on the next working day.
You’ll receive an order confirmation via email or SMS, followed by a tracking number once your order is shipped.
Delivery Time & Charges
| Shipping Method | Delivery Time | Charges |
|---|---|---|
| Standard Shipping | 3 – 5 working days | Free on orders above Rs 2000 |
Delivery Areas
We deliver to all major cities and towns across Pakistan.
Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via SMS/Email. You can track your parcel on the courier’s website.
Undeliverable Packages
If a package is returned to us due to an incorrect address, multiple failed delivery attempts, or refusal to accept, the buyer will be responsible for re-shipping charges.
Need Help?
If you have any questions about shipping or need help with your order, feel free to contact.
Email: smilux.pk@gmail.com
WhatsApp: +923392017772